First of all, thank you for becoming a member of our community! We are sad for problems on your order ☹. Now you, as our customer (we have a saying that a customer is our crown jewel!) have a chance to determine what to do on your return. Selling products only accounts for a quarter of a luxury, we provide you with a whole experience! First of all check these facts below;
- Our entire product line has a lifetime warranty!
- You may cancel your order at any time prior to shipment.
- If you want to return your product within a 60 day period after your receipt, please feel free to hit us up on email@example.com
So, do you want a refund, Exchange or credit from Marde store? After you make your decision feel free to contact us.